Refund policy

UAB "Aromika" guarantees its customers the highest quality goods and services, but if you still want to cancel the distance contract for any reason, you can do so within 14 (fourteen) days from the date of delivery of the goods to the buyer.

The following conditions must be met when returning the goods:
  • The returned product must be in the original, tidy, undamaged packaging.
  • The product must be undamaged by the buyer.
  • The product must be unused, without losing its commercial appearance (undamaged labels and protective films, etc.).
  • The returned goods must be of the same composition as received by the buyer; gifts received for the purchase must be returned at the same time.
  • You have a purchase document (check or VAT invoice).

If the item you want to return meets all of the above conditions, please email. by mailgood@ aromika.lt submit a request (free form) to return the goods. Upon receipt of your request, we will contact you within 2 (two) working days and agree on the return details. Upon receipt of the product and convinced that the product complies with the return rules, within 3 (three) days. d. we will refund the money to the account specified by you. Shipping and return costs of quality goods are not reimbursed.

Low-quality goods are returned / exchanged in accordance with Article 363 of the Civil Code of the Republic of Lithuania and the Retail Trade Rules.

In case of disagreement, disputes are resolvedElectronic consumer dispute resolution platform.